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OUR SERVICES

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54 Western Avenue
West Springfield, MA 01089

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our ISO Certification

QUALITY

Through our ongoing commitment to our customers, WBI is consistently working to improve customer satisfaction by maintaining all required levels of certifications to meet the stringent standards of our customers.  Along with our commitment to maintain on-time deliveries to the best of our abilities, we welcome our customers to fill out our Customer Survey at any time.  We would love to hear from you on how we are doing and how we may improve our services to you!

Please click on the Customer Survey icon and send it back to us at kstonge@westernbronze.com:

Please find our Quality Policy here:

Malpractice Awareness

Malpractice Awareness is an important condition of employment here at WBI.  As a supplier to Electric Boat, it is our responsibility to participate in the overall success of the United States' Navy Submarine program by ensuring that the quality of our products will not have a negative impact to the overall performance of the Navy and safety of the submarine crew members.  

 

It is vital that not only our employees take ownership in all work performed, but also by having making our sub-tier suppliers aware of the importance of quality and how it can affect the lives of the crews, their families and the program.

Please watch the video links below to have a better understanding and to see the significance of this topic.

To view Electric Boat Spec 2678M, Click here:

To view Electric Boats Malpractice Notice, Click here: